We stand behind the quality of our products and hope you enjoy them as much as we do. If you’re not fully satisfied with your order, please contact us and we’ll work with you to make it right.

Returns

Due to the perishable nature of our products, we cannot accept returns.

Refunds & Replacements

We offer refunds or replacements on a case-by-case basis, typically for issues such as damaged items, incorrect orders, or quality concerns.

To be eligible, please email us within 14 days of receiving your order at sales@jm-foods.com and include:

• Your name
• Order number
• A brief description of the issue
• Photos, if applicable

Approved refunds will be issued to your original payment method and typically post within 3–5 business days. Approved replacements will be shipped to the address on file.

Third Party Purchases

We only process refunds or replacements for products purchased directly from our website. Purchases made through retailers, distributors, or third-party sellers (including Amazon) must be resolved with the original seller.

Questions?

Contact us at sales@jm-foods.com and we’ll be happy to help.